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Refund & Cancellation Policy

At Rizq Cares Foundation, we deeply appreciate your generous contributions. Because your donations are immediately allocated to charitable campaigns and urgent needs, we adhere to a strict policy regarding refunds.

1. Final and Non-Refundable

All donations made through the Rizq Cares Foundation platform are final. Once a donation transaction is successfully processed, it cannot be cancelled, reversed, or refunded.

2. Technical Errors or Double Deductions

In the rare event of a technical glitch, such as a double deduction from your account, please contact us within 7 days at rizqcaresfoundation@gmail.com with your transaction details. We will investigate the issue and process a refund for the duplicate transaction if verified.

3. Campaign Modifications

If a specific campaign is fully funded or cancelled, Rizq Cares Foundation reserves the right to redirect your donation to another active campaign with a similar charitable purpose. Refunds will not be issued in such scenarios.